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Danes' perception of risk 2017

Dette materiale er lagret i henhold til aftale mellem DBC og udgiveren.

www.dbc.dk

e-mail: dbc@dbc.dk

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1 The Danes’ perception of risk 2017

Contents

Contents ... 1

1. Summary ... 2

2. About the study ... 4

3. The public’s risk perception ... 5

3.1 Concern about various incidents occurring ... 5

3.2 Concern about being directly affected ... 7

3.3 Likelihood of incidents occurring... 9

3.4 Assessment of preparedness ... 11

4. The public’s view of crisis communication ... 13

4.1 Satisfaction with the communication from the authorities ... 13

4.2 Trustworthiness of the communication from the authorities... 14

4.3 Trustworthiness of the communication from the media ... 15

4.4 Willingness to follow the instructions of the authorities... 16

5. Sources of information ... 17

5.1 General sources of information in crisis situations ... 17

5.2 Sharing of information on social media in crisis situations ... 18

5.3 Sharing of information on social media ... 19

6. Alarms and warnings ... 20

6.1 Awareness of 1-1-2 ... 20

6.2 Reaction to siren warning ... 21

6.3 Awareness of the ‘Mobilvarsling’ mobile phone warning app ... 22

6.4 Use of the ‘Mobilvarsling’ app... 23

7. Citizen involvement and fire prevention ... 24

7.1 Help from the emergency management services ... 24

7.2 Assessment of fire as a risk at home ... 25

7.3 Willingness to help in crisis situations ... 26

7.4 First aid course ... 27

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1. Summary

Most Danes are not concerned about major accidents and disasters. This is one of the most significant findings from this study. The exception to this is terrorism, which more than half of Danes are concerned about and which, followed by cyber attacks, is the type of incident that concerns most people. Since 2015, when a similar study was conducted, concern about these two types of incident has risen by 13 and 11 percentage points, respectively.

Not only that, but the likelihood of a terrorist or cyber attack is perceived as greater than that of most other incident types. And, relatively few Danes believe that Denmark’s emergency services have the level of preparedness to handle cyber attacks.

The study maps how concerned members of the public are that Denmark will be affected by a range of emergency incidents within the next five years, how concerned they are that they will be directly affected, how likely they believe such incidents are to occur, and the extent to which they believe that Denmark’s emergency services have the level of preparedness to handle the incidents.

Within each of the four categories, the following are the most important conclusions:

Concern

Generally, most Danes are not concerned about major accidents and disasters. However, more than half of Danes (58 per cent) are concerned about Denmark being affected by terrorism.

Concern about being directly affected

Close to half of Danes (46 per cent) are concerned that they will be directly affected by terrorism within the next five years.

Likelihood

The incidents that Danes consider most likely to affect Denmark within the next five years are extreme weather (cloudbursts, hurricane force winds and storm surges), cyber attacks and terrorism.

Preparedness

Generally, the population is confident that the emergency management services in Denmark will be able to handle most major accidents and disasters. Geomagnetic solar storms, releases of radioactive material from nuclear power plants and cyber attacks are the types of incident that the fewest are confident about in terms of Denmark’s level of preparedness for handling such incidents.

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3 The Danes’ perception of risk 2017

The study also maps a number of issues relating to, among other things, communication in a crisis, civil preparedness, and alarms and warnings. The most important conclusions are as follows:

 Compared with 2015, more people in this year’s study believe that the authorities are good enough at communicating guidelines on how to act in the event of major crises and

accidents, and the population generally has a high level of confidence in the

communication from the authorities and is willing to comply with instructions from the authorities.

 Most Danes tick the categories ‘Television’, ‘The Media’ and ‘Radio’ when asked where they would obtain information during a crisis. Just under a third use social media as a source of information. Twenty-eight per cent indicate the authorities as a source of information during major accidents and disasters, and 12 per cent use the authorities’ websites.

 The Danes consider themselves to a great extent to be source-critical when it comes to spreading information during a crisis. Only one in ten people consider it likely that they would spread information on social media without satisfying themselves that the information was correct. In addition, a third of Danes consider that their use of social media has helped others to gain a better overview during crisis situations.

 No fewer than 14 per cent of Danes either answer incorrectly or answer ‘Don’t Know’ when asked which number they should use to alert the authorities in the event of an emergency, life-threatening situation.

 If the sirens sound, people should go indoors and seek information on DR or TV2. Although far from everyone knows exactly the correct meaning of the siren warning, only a very few give decidedly inappropriate answers. For example, only 1 per cent would go outside to see what had happened.

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2. About the study

Through the market research agency Voxmeter, the Danish Emergency Management

Agency (DEMA) asked members of the Danish public a range of questions, including ones about their perception of the risks and level of preparedness in the event of major accidents and disasters. An insight into the public’s perception of the risk of major emergency incidents can provide the authorities and other emergency management players with some form of context from which they can communicate information about risk. At the same time, it provides clues about the public’s awareness of the basic alarm and warning procedures.

This is the second time that this study has been conducted, the first being in the autumn of 20151. The population study was conducted as a web-based questionnaire (CAWI) among a

representative sample of 1,100 selected Danes. The questionnaire, consisting of 19 questions, was sent via Voxmeter’s online panel. The panel consists of people who were randomly selected and recruited over the telephone by trained interviewers. The collection of responses was carried out continuously over a period of two weeks in August 2017. The incident types for the study were chosen on the basis of the National Risk Profile report published by DEMA (2017)2. Respondents were also asked a number of questions in order to discover, among other things, the public’s level of awareness of the basic warning and alarm procedures.

1 Danskernes Risikoopfattelse (The Danes’ Perception of Risk), 2016:

http://brs.dk/omstyrelsen/presse/nyheder/Documents/2016/maj/Danskernes-risikoopfattelse-af-stoerre-ulykker-og- katastrofer.pdf

2 Nationalt Risikobillede (National Risk Profile), 2017, DEMA, http://brs.dk/planlaegning/helhed/nrb/Pages/default.aspx

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5 The Danes’ perception of risk 2017

3. The public’s risk perception

3.1 Concern about various incidents occurring

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As in the 2015 study, in 2017 there are generally more Danes who are not concerned about major accidents and disasters than who are concerned. However, more than half (58 per cent) are concerned that the country will be affected by terrorism within the next five years. This is an increase from 45 per cent in 2015. Concern about cyber attacks affecting the country has also increased since 2015. Thirty-four per cent of Danes were either concerned or very concerned in 2015, while 45 per cent answer likewise in 2017. The incidents that the Danes are least concerned about are geomagnetic storms and releases of radioactive material from nuclear power plants. The proportions of people concerned about these are 6 per cent and 11 per cent, respectively.

People in North Denmark Region have the highest proportion (11 per cent), who are not

concerned at all with regards to terrorism, whereas Central Denmark Region have the lowest (2 per cent).

Question 1: How concerned are you about the following incidents occurring in Denmark within the next few years?

1%

4%

2%

3%

3%

3%

3%

5%

3%

4%

6%

4%

8%

18%

5%

7%

12%

12%

13%

15%

15%

18%

22%

22%

22%

25%

37%

40%

25%

19%

29%

28%

32%

28%

29%

27%

32%

25%

28%

27%

26%

19%

34%

35%

36%

37%

35%

36%

32%

30%

30%

32%

30%

30%

20%

17%

35%

35%

21%

20%

18%

18%

21%

20%

15%

17%

14%

14%

9%

6%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Geomagnetiske storme som følge af soludbrud Radioaktivt udslip fra et kernekraftværk Større transportulykker (f.eks. skibsforlis eller tog- og flyulykker) Ulykker med farlige kemiske stoffer Brande og eksplosioner Smitsomme sygdomsudbrud blandt dyr (f.eks. kogalskab eller fugleinfluenza) Oversvømmelser fra stormflod Udbrud af smitsomme og svært helbredelige sygdomme blandt mange danskere Olieforurening til søs Orkaner og stærke storme Farlig forurening af mad- eller drikkevarer Oversvømmelser fra skybrud Cyberangreb Terror

Meget bekymret Bekymret Hverken/eller Ikke særligt bekymret Slet ikke bekymret Terrorism

Cyber attacks

Flooding from cloudbursts Dangerous contamination of food or drink products Hurricanes and strong storms

Oil pollution at sea Outbreaks of infectious and difficult-to-cure diseases affecting large numbers of Danes Flooding from storm surges Outbreaks of infectious disease in animals (e.g.

‘mad cow disease’ and avian flu) Fires and explosions Accidents with hazardous chemical agents Major transport accidents (e.g. shipwrecks or rail and air accidents) Release of radioactive material from nuclear power plants Geomagnetic storms resulting from solar eruptions

Very concerned Concerned Neither Not very concerned Not concerned at all

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7 The Danes’ perception of risk 2017

3.2 Concern about being directly affected

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Most Danes are generally not concerned about being directly affected by major accidents and disasters. The exception is terrorism, with close to half of Danes being concerned or very

concerned that they will be directly affected within the next five years, while just over a third are concerned or very concerned that they will be directly affected by cyber attacks.

By region, it is apparent that Capital Region of Denmark does not differ from the other regions when it comes to concerns about being directly affected by terrorism. The Danes in Region Zealand are most concerned (19 per cent).

Question 2: How concerned are you about being directly affected by one of the following types of incident within the next five years?

2%

3%

3%

3%

3%

3%

3%

3%

3%

4%

4%

4%

7%

15%

5%

5%

8%

9%

10%

10%

11%

11%

18%

17%

17%

18%

27%

31%

22%

20%

23%

22%

25%

23%

26%

24%

24%

23%

24%

26%

23%

16%

30%

31%

34%

31%

32%

29%

34%

34%

29%

31%

30%

29%

27%

24%

42%

41%

33%

36%

30%

35%

27%

29%

26%

24%

25%

23%

16%

14%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Geomagnetiske storme som følge af soludbrud Radioaktivt udslip fra et kernekraftværk Ulykker med farlige kemiske stoffer Olieforurening til søs Større transportulykker (f.eks. skibsforlis eller tog- og flyulykker) Oversvømmelser fra stormflod Brande og eksplosioner Smitsomme sygdomsudbrud blandt dyr (f.eks. kogalskab eller fugleinfluenza) Oversvømmelser fra skybrud Udbrud af smitsomme og svært helbredelige sygdomme blandt mange danskere Orkaner og stærke storme Farlig forurening af mad- eller drikkevarer Cyberangreb Terror

Meget bekymret Bekymret Hverken/eller Ikke særligt bekymret Slet ikke bekymret Terrorism

Cyber attacks Dangerous contamination of food or drink products

Hurricanes and strong storms Outbreaks of infectious and difficult-to-cure diseases affecting large numbers of Danes Flooding from cloudbursts

Outbreaks of infectious disease in animals (e.g.

‘mad cow disease’ and avian flu) Fires and explosions Flooding from storm surges Major transport accidents (e.g. shipwrecks or rail and air accidents) Oil pollution at sea

Accidents with hazardous chemical agents Release of radioactive material from nuclear power plants Geomagnetic storms resulting from solar eruptions

Very concerned Concerned Neither Not very concerned Not concerned at all

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9 The Danes’ perception of risk 2017

3.3 Likelihood of incidents occurring

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Three out of four Danes believe it likely or very likely that Denmark will be affected by terrorism, cyber attacks and cloudbursts within the next five years. Compared with the equivalent survey in 2015, the figure for cloudbursts is more or less the same (78 per cent in 2015), while two years ago only just over half the population believed it likely or very likely that terrorist attacks (55 per cent in 2015) and cyber attacks (51 per cent in 2015) would occur.

Question 3: How likely do you think it is that the following incidents will affect Denmark over the next five years?

1%

1%

2%

2%

3%

3%

4%

5%

11%

12%

17%

30%

26%

24%

4%

6%

17%

20%

25%

28%

28%

36%

39%

42%

46%

45%

50%

52%

24%

31%

40%

35%

39%

40%

39%

35%

29%

22%

20%

17%

14%

14%

36%

28%

26%

27%

22%

17%

21%

15%

13%

12%

10%

4%

5%

5%

28%

21%

10%

12%

8%

8%

6%

5%

7%

5%

3%

3%

3%

8%

14%

5%

4%

4%

4%

4%

4%

4%

4%

3%

2%

3%

2%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Radioaktivt udslip fra et kernekraftværk Geomagnetiske storme som følge af soludbrud Ulykker med farlige kemiske stoffer Udbrud af smitsomme og svært helbredelige sygdomme blandt mange danskere Større transportulykker (f.eks. skibsforlis eller tog- og flyulykker) Smitsomme sygdomsudbrud blandt dyr (f.eks. kogalskab eller fugleinfluenza) Farlig forurening af mad- eller drikkevarer Olieforurening til søs Brande og eksplosioner Oversvømmelser fra stormflod Orkaner og stærke storme Terror Cyberangreb Oversvømmelser fra skybrud

Meget sandsynligt Sandsynligt Hverken/eller Usandsynligt Slet ikke sandsynligt Ved ikke Flooding from cloudbursts

Cyber attacks Terrorism Hurricanes and strong storms Flooding from storm surges Fires and explosions Oil pollution at sea

Dangerous contamination of food or drink products

Outbreaks of infectious disease in animals (e.g.

‘mad cow disease’ and avian flu) Major transport accidents (e.g. shipwrecks or rail and air accidents) Outbreaks of infectious and difficult-to-cure diseases affecting large numbers of Danes Accidents with hazardous chemical agents

Geomagnetic storms resulting from solar eruptions Release of radioactive material from nuclear power

plants

Very likely Likely Neither Unlikely Not at all likely Don’t know

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11 The Danes’ perception of risk 2017

3.4 Assessment of preparedness

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In general, the Danes believe that Denmark has the level of emergency preparedness to handle major accidents and disasters. The exceptions are cyber attacks, releases of radioactive material from nuclear power plants and geomagnetic storms resulting from solar eruptions. For these incidents, a mere 22, 17 and 12 per cent, respectively, consider that Denmark to a great or very great extent has the level of preparedness to cope. These three types of incident are also the only ones where more Danes are sceptical (by answering ‘not at all’ or ‘to a low extent’) than are positive (by answering ‘to a great extent’ or ‘to a very great extent’).

When we look at the split by regions, the region where the largest proportion of Danes (44 per cent) consider Denmark to a great or very great extent to have the level of emergency

preparedness to handle terrorism is Capital Region of Denmark, while the converse holds true in North Denmark Region, which is the region where the fewest Danes (39 per cent) consider Denmark to a great or very great extent to be able to handle terrorism.

Question 4: To what extent do you consider that Denmark has the level of preparedness to handle the following incidents?

3%

4%

4%

11%

12%

11%

13%

12%

13%

12%

14%

13%

15%

23%

9%

13%

19%

30%

30%

32%

33%

34%

34%

35%

35%

39%

39%

43%

24%

30%

41%

37%

37%

38%

34%

35%

39%

38%

35%

37%

32%

26%

22%

27%

26%

13%

10%

14%

11%

10%

9%

8%

8%

8%

8%

4%

12%

8%

3%

2%

2%

2%

1%

1%

1%

1%

1%

0%

1%

0%

31%

18%

8%

8%

9%

4%

8%

8%

4%

5%

7%

3%

5%

4%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Geomagnetiske storme som følge af soludbrud Radioaktivt udslip fra et kerneværk Cyberangreb Udbrud af smitsomme og svært helbredelige sygdomme blandt

mange danskere

Ulykker med farlige kemikalier Terror Farlig forurening af mad- og drikkevarer Olieforurening til søs Orkaner og stærke storme Oversvømmelser fra stormflod Smitsomme sygdomsudbrud blandt dyr (f.eks. Kogalskab eller

fugleinfluenza)

Oversvømmelser fra skybrud Større transportulykker (f.eks. Skibsforlis eller tog- og flyulykker) Brande og eksplosioner

I meget høj grad I høj grad I nogen grad I ringe grad Slet ikke Ved ikke Fires and explosions

Major transport accidents (e.g. shipwrecks or rail and air accidents) Flooding from cloudbursts Outbreaks of infectious disease in animals (e.g.

‘mad cow disease’ and avian flu) Flooding from storm surges

Hurricanes and strong storms Oil pollution at sea Dangerous contamination of food or drink products Terrorism

Accidents with hazardous chemical agents Outbreaks of infectious and difficult-to-cure diseases affecting large numbers of Danes Cyber attacks Release of radioactive material from nuclear power plants Geomagnetic storms resulting from solar eruptions

To a very great extent To a great extent To some extent To a low extent Not at all Don’t know

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13 The Danes’ perception of risk 2017

4. The public’s view of crisis communication

4.1 Satisfaction with the communication from the authorities

More Danes now than in 2015 believe that the authorities are good enough at telling them what to do in the event of a major crisis or accident. In 2017, 30 per cent of Danes believe that the

authorities to a great or very great extent are good enough at telling them what they need to do.

This is an increase from 23 per cent in 2015. Forty per cent reply that the authorities to some extent will clearly explain what to do, compared with 41 per cent in 2015. Furthermore, 12 per cent of Danes consider that it is clear what they need to do in the event of a major crisis or accident. This is the same proportion as in 2015.

Question 5: When the authorities communicate during major crises and accidents, are they good enough at explaining what you need to do?

2% 10% 40% 26% 4% 20%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Slet ikkeNot at all I ringe gradTo a low extent To some extent I nogen grad To a great extent I høj grad I meget høj gradTo a very great extent Ved ikkeDon’t know

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4.2 Trustworthiness of the communication from the authorities

The majority of Danes find the communication from the authorities during major crises and accidents to be trustworthy. A total of 67 per cent of Danes consider the communication from the authorities to be more trustworthy than untrustworthy. The average score of the authorities is 7.0.

Question 6: How trustworthy is the communication from the authorities during major crises and accidents? (on a scale from 1–10)

1% 2% 2%

4%

11%

10%

18%

21%

12%

6%

13%

0%

5%

10%

15%

20%

25%

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15 The Danes’ perception of risk 2017

4.3 Trustworthiness of the communication from the media

The majority of Danes find the communication from the media during major crises and accidents to be trustworthy. A total of 53 per cent of Danes consider the communication from the media to be more trustworthy than untrustworthy, while 40 per cent consider it to be more untrustworthy than trustworthy. The average score of the media is 5.9.

Question 7: How trustworthy is the communication from the media during major crises and accidents? (on a scale from 1–10)

3% 4%

7%

9%

17%

13%

17%

14%

6%

3%

7%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

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4.4 Willingness to follow the instructions of the authorities

The vast majority – 84 per cent – of Danes reply that they to a great or very great extent would follow the instructions given by the authorities to the public in the event of a major crisis or accident.

At the same time, no-one replies ‘not at all’, and only 1 per cent reply that they would only to a low extent follow the authorities’ instructions to the public. In overall terms, this can be seen as an indication that the publicto a very great extent has confidence in the communication by the authorities in the event of a crisis.

The results for 2017 hardly deviate at all from the equivalent survey in 2015.

Question 8: In the event of a major crisis or accident in Denmark, to what extent would you follow the instructions given by the authorities on what you, as a member of the public, should do?

1% 14% 49% 35% 2%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Slet ikkeNot at all I ringe gradTo a low extent I nogen gradTo some extent I høj gradTo a great extent I meget høj gradTo a very great extent Ved ikkeDon’t know

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17 The Danes’ perception of risk 2017

5. Sources of information

5.1 General sources of information in crisis situations

Most Danes tick the categories ‘Television’, ‘The Media’ and ‘Radio’ when asked where they would obtain information during a crisis.3 The figures for this are 77, 73 and 57 per cent, respectively.

This is a marked drop from the comparable studies conducted in 2011 and 2013, when 95 and 92 per cent of the public, respectively, stated they got information from the ‘media’ and the ‘press’.4 Conversely, more and more people indicate that social media platforms are used as a source of information in crisis situations. In the current 2017 study, 29 per cent reply that social media platforms act as a source of information during major accidents and disasters; in the 2011 survey, a mere 6 per cent indicated that they received information from social media.

Women, to a greater extent than men, mention information from family, friends and

acquaintances, as well as social media, as a source of information. The same is true of people aged 15–30 years, while Danes over the age of 50 obtain information more often from the press in the form of TV and radio than they do from social media.

Question 9: Where did you obtain information during major crises and accidents in Denmark? It was possible to give multiple replies.

3 It is noticeable that fewer reply „the media‟ than „TV‟. even though TV is part of the generic term „the media‟

and, therefore, this „should‟ be the other way round. The order in which the reply options were presented to the respondents is not the one shown above, where they are listed according to which reply options most people had ticked.

4 „Undersøgelse af kommunikationsindsats ifm. Fukushima-hændelsen‟ [„Study of communication programme in connection with the Fukushima incident‟] (DEMA/Epinion, 2011) and „Undersøgelse af kommunikationsindsatsen under oktoberstormen “Allan”‟ [„Study of communication programme during October storm “Allan”‟] (DEMA/Epinion, 2013).

12%

16%

25%

27%

28%

29%

57%

73%

77%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Myndigheders hjemmesider Myndigheder på sociale medier Mobiltelefonen Familie, venner og bekendte Myndighederne Sociale medier Radio Medierne TV TV The media Radio Social media The authorities Family, friends and acquaintances Mobile phone Authorities on social media Authorities’ websites

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5.2 Sharing of information on social media in crisis situations

Fifty-five per cent of Danes consider it unlikely that they would share information on social media without having satisfied themselves that the information was correct. Only 11 per cent reply that it is likely or very likely that they would share information without checking the facts. Just under a fifth do not use social media, while 5 per cent do not know what they would do.

More young people between the ages of 15 and 30 indicate that it is not at all likely that they would share the information, whereas, in the 31–49 age group, more people reply that it is likely that they would share information on social media in a crisis without checking that the information was correct.

Question 10: How likely is it that, in a crisis, you would share information on social media without having satisfied yourself that the information was correct?

29%

26%

11%

8%

3% 5%

17%

0%

5%

10%

15%

20%

25%

30%

35%

Slet ikke sandsynligt

Usandsynligt Hverken/eller Sandsynligt Meget sandsynligt

Ved ikke Jeg bruger ikke sociale medier Not likely

at all

Unlikely Neither Likely Very likely Don’t know

I don’t use social media

(21)

19 The Danes’ perception of risk 2017

5.3 Sharing of information on social media

Just under half of Danes do not believe that their use of social media would help to provide other people with a better overview in crisis situations. A third consider that their sharing of information helps.

Question 11: Do you believe that your use of social media has helped others to gain a better overview in crisis situations?

32%

49%

19%

0%

10%

20%

30%

40%

50%

60%

Ja NejNo Bruger ikke sociale medierI don’t use social media Yes

(22)

6. Alarms and warnings

6.1 Awareness of 1-1-2

No fewer than 14 per cent of Danes over the age of 18 either answer incorrectly or answer ‘Don’t Know’ when asked which number they should use to alert the authorities in the event of an emergency, life-threatening situation.

In the 18–29 age group, 18 per cent answer incorrectly or do not know, and for the 70+ age group, slightly over 24 per cent answer incorrectly or do not know.

Question 12: Which telephone number should you use to alert the authorities if you find yourself in an emergency, life-threatening situation? Telephone interviews

86%

3%

0%

1%

2%

8%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

112

114

118

1813

Andet

Ved ikke 1-1-2

1-1-4

1-1-8

1-8-1-3

Other

Don’t know

(23)

21 The Danes’ perception of risk 2017

6.2 Reaction to siren warning

If the sirens sound, people should go indoors and seek information on DR or TV2. Although only 39 and 59 per cent of Danes, respectively, know this, only a few Danes give decidedly

inappropriate answers. For example, only 1 per cent would go outside to see what had happened.

Notably fewer young people than old people would seek information on the radio and/or TV.

Among those aged 15–30 years, 31 per cent would seek information using this platform, while the figure in the 65+ age group is 67 per cent. Furthermore, no fewer than 22 per cent of young people answer ‘Don’t know’ to the question as to what they would do if the sirens sounded.

Question 13: What would you do if you heard the sirens sound in the area where you were at the time? Free text.

14%

5%

1%

2%

3%

3%

3%

4%

6%

6%

17%

22%

39%

59%

0% 20% 40% 60% 80% 100%

Ved ikke Andet Gå ud (for at undersøge, hvad der er sket) Tale med/spørge andre i min nærhed Søge information på sociale medier Slukke/lukke for ventilationen Sikre mig, at familie og venner er ok Gå i skjul/søge dækning (fx bunker eller kælder) Søge information ikke nærmere bestemt

sted/afvente information Søge information hos en myndighed/følge

myndighedernes anvisninger Søge information på internettet (på telefon

eller computer)

Lukke døre og vinduer Gå inden døre/blive inden døre Søge information i radio og/eller TV Seek information on radio and/or TV

Go indoors/stay indoors Close doors and windows Seek information online (over the telephone or on the computer) Seek information from an authority/follow the authorities’ instructions Seek information elsewhere (not specified)/await information Hide/seek cover (e.g. bunker or cellar) Ensure that my family and friends are OK Switch off/close the ventilation system Seek information on social media Talk to/ask other people around me Go out (to find out what has happened) Other Don’t know

(24)

6.3 Awareness of the ‘Mobilvarsling’ mobile phone warning app

Fifteen per cent of Danes have heard of the ‘Mobilvarsling’ mobile phone warning app. This was launched by DEMA in February 2016 and is able to issue an audible alarm on Android mobile phones and iPhones in the event of major accidents and disasters.

Most of those who have heard of the warning app are men and Danes in the 50–64 age group.

Few young people are aware of the ‘Mobilvarsling’ app.

Question 14: Have you heard of the ‘Mobilvarsling’ mobile phone app?

15%

85%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Ja No Nej

Yes

(25)

23 The Danes’ perception of risk 2017

6.4 Use of the ‘Mobilvarsling’ app

Of this 15 per cent, 28 per cent indicate that they have been warned via the ‘Mobilvarsling’ app, while 72 per cent have not.

Question 15: Have you been warned via the ‘Mobilvarsling’ app?

28%

72%

0%

10%

20%

30%

40%

50%

60%

70%

80%

Ja No Nej

Yes

(26)

7. Citizen involvement and fire prevention

7.1 Help from the emergency management services

Twenty-seven per cent answer that, within the past five years, they have been involved in an incident in which they received help from the emergency management services.

Question 16: Within the past five years, have you been involved in an incident in which you received help from the police, fire service, ambulance service or other emergency management authorities?

27%

73%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Ja No Nej

Yes

(27)

25 The Danes’ perception of risk 2017

7.2 Assessment of fire as a risk at home

Most Danes perceive fire only to a low extent as a risk in their home, and 6 per cent do not consider fire to be a risk at all. On the other hand, slightly over a third of Danes perceive that there is a risk of fire in their home to some extent, while 6 per cent perceive the risk as being high or very high.

More men than women perceive fire to be no risk at all, while more women are in doubt as to whether or not fire is a risk in their own home. Over half of the elderly perceive fire as a risk in their own home to only a low extent, or not at all.

Question 17: To what extent do you perceive fire to be a risk in your own home?

6%

55%

33%

5%

1% 0%

0%

10%

20%

30%

40%

50%

60%

Slet ikke I ringe grad I nogen grad I høj grad I meget høj grad Ved ikke Not at all To a low extent To some extent To a great extent To a very great extent Don’t know

(28)

7.3 Willingness to help in crisis situations

Two-thirds of Danes would help mitigate the consequences in their local environment if Denmark were to be affected by a major accident or disaster.

Question 18: Would you help mitigate the consequences in your local environment if Denmark were to be affected by a major accident or disaster?

69%

2%

29%

0%

10%

20%

30%

40%

50%

60%

70%

80%

Ja NejNo Måske

Yes Perhaps

(29)

27 The Danes’ perception of risk 2017

7.4 First aid course

Almost 90 per cent of people have taken a first aid course, and more than 60 per cent have done so within the past ten years.

The male/female split shows that more women have taken first aid courses during the past few years. However, more men indicate that it is more than ten years since they took a first aid course.

There is a significant difference among the age groups, with far more young people between the ages of 15 and 30 years having taken a first aid course within the past ten years. Young people are also the ones most likely to have taken a course within the past year, while the opposite is true of older people aged over 65 years. Older people state more frequently that it is more than ten years ago, and a large proportion also indicate that they have never taken a course. However, the difference among age groups must be seen in the light of the fact that first aid courses

became mandatory for obtaining a driving licence from 2006, which is why more young people aged 15–30 years have taken courses within the past ten years.

In addition to this, more households with more than two children have taken first aid courses over the past year, while significantly fewer households without children have done so.

Question 19: When did you last take a first aid course?

12%

31%

19%

25%

13%

0%

5%

10%

15%

20%

25%

30%

35%

Inden for det seneste år

For mellem 1 til 5 år siden

For mellem 5 og 10 år siden

For mere end 10 år siden

Det har jeg aldrig.

Within the last year

1-5 years ago 5-10 years ago More than 10

years ago

Never

(30)

Published by:

The Danish Emergency Management Agency (DEMA) Datavej 16

DK-3460 Birkerød, Denmark Tel.: 45 90 60 00

Fax: 45 90 60 60 E-mail: kom@brs.dk www.brs.dk

Date of publication: December 2017 Cover illustration:

Eske Kath, Blow Up, 2007, acrylic on canvas, 195×258 cm. © Eske Kath and Galerie Mikael Andersen, Copenhagen

(31)

29 The Danes’ perception of risk 2017

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