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Space as a cost producing unit in Space as a cost producing unit in hospitals hospitals

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Space as a cost producing unit in Space as a cost producing unit in

hospitals hospitals

- - Results of Results of the the OPIK research project OPIK research project - -

(2)

Partners 2003 Partners 2003

Hospital partners

• Städtisches Klinikum Karlsruhe

• Klinikum Mittelbaden (Baden-Baden)

• St.Marien- + St. Anna- stiftskrankenhaus

Ludwigshafen

• Bethesda

Krankenhaus Stuttgart – Ulm

• Klinikum der JWG- Universität Frankfurt

• Klinikum Saarbrücken

Industry partners

• Infraserv Höchst

• LGM

Lufthansa

Gebäudemanagement

• HSG

Technischer Service GmbH

• Dr. Sasse

Gebäudedienste GmbH

• Universitätsklinikum Gießen

• St. Vincentius Kliniken KA

• Universitätsklinikum Heidelberg

• Kreiskrankenhaus Eberbach

• Kreiskrankenhaus Schwetzingen

• Kreiskrankenhaus Sinsheim

• Kreiskrankenhaus Weinheim

Cooperating partners

• MHH Prof. Hartung

• FKT

• GEFMA

• FBMT

Introduction

Posed Problem

Methodology

Results

Conclusions

(3)

Health care costs in comparison Health care costs in comparison

8,3

2,7 8,2

2,9 8,4

2,9 6,6

3 7,8

3 8,4

3,2 9,3

3,2 10,5

3,4 8,4

3,5 13

3,5 8,6

3,6 9

3,8 10,1

4 11,1

4,6

0 2 4 6 8 10 12 14

S FIN NL L E UK P D DK USA I A F CH

Health expenditure as a proportion of GDP

total expense inpatient treatment costs

Per cent

Stapf-Finé et al. 2003

Introduction

Posed Problem

Methodology

Results

(4)

Average patient stay in comparison Average patient stay in comparison

5 6 7 8 9 10 11 12 13 14 15

1995 1996 1997 1998 1999

average patient stay

germany average in europe USA

Introduction

Posed Problem

Methodology

Results

Conclusions

(5)

Posed problem

Posed problem

(6)

Real estate as a working stock Real estate as a working stock

Core Processes Necessary envirionment

Diagnosis

Operation

Care Therapy

Ward

Intensive Care Unit Operating rooms

Radiology

Laboratories

Introduction

Posed Problem

Methodology

Results

Conclusions

(7)

Example OR Example OR

space –

operating room

system border sterile goods

energy

linen

cleaning

media med. equip.

waste

personnel

personnel

personnel

personnel personnel

personnel

personnel material

material material

material

material material

material

Introduction

Posed Problem

Methodology

Results

(8)

Professional managed facilities (I) Professional managed facilities (I)

Professional management of health care facilities means:

To provide the necessary surrounding for the core process according to the high requirements of the medical processes.

Source:

Horst-Stoeckel-Museum for anesthesia:

OR of 1930 Source:

Zentrum für Kinderheilkunde, Uniklinik Bonn

Introduction

Posed Problem

Methodology

Results

Conclusions

(9)

Professional managed facilities (II) Professional managed facilities (II)

Professional management of health care facilities also means : The rising costs for providing and maintaining the surroundings and performance of the affiliated services are refinanced

through the core process.

Introduction

Posed Problem

Methodology

Results

(10)

Methodology

Methodology

(11)

Products as a base for refinancing Products as a base for refinancing

products

quantities products quantities

products

quantities products

quantities

FM-base rate FM-case rate thrid parties

(hospital) (surgical unit) (appendix)

FM-unit rate

100% FM costs

n = 1 5 < n < 30 n = ca. 660 n = X

Introduction

Posed Problem

Methodology

Results

(12)

Approach Approach

analysis of the accounting structures

development of a standard accounting structure

linkage between products and cost pools development of the product list

inquiry of cost data and product quantities

linkage between costs and products

price benchmarking

Introduction

Posed Problem

Methodology

Results

Conclusions

(13)

Product list – basics Product list – basics

• Services need to be performed to the benefit of the customer

• Comprehensible allocation bases need to be definable

• The effort to acquire the quantities needs to be reasonable

• The product quantity has to be influenceable by the customer

Introduction

Posed Problem

Methodology

Results

(14)

Illustration of the links Illustration of the links

Introduction

Posed Problem

Methodology

Results

Conclusions

(15)

Linkage between costs and products Linkage between costs and products

product:

02 outside facilities

.

680021 gardening – material 681022 gardening – service

provider

. .

720021 maintenance of outside facilities inspections

720022 maintenance of outside facilities repair

. .

731021 street cleaning allocation basis:

m² HNF

Introduction

Posed Problem

Methodology

Results

(16)

Data collection form Data collection form

Introduction

Posed Problem

Methodology

Results

Conclusions

(17)

Results

Results

(18)

Optimierung und Analyse von Prozessen in Krankenhäusern – Professor Dr.-Ing. Kunibert Lennerts – Universität Karlsruhe (TH) FM Symposium 2004 OPIK Nr.18

Product list – allocation method Product list – allocation method

allocation basis: m² HNF:

outside facilities operation

building maintenance technical maintenance basic rent

cleaning pest control security

allocated on quantity basis:

waste disposal ton of

waste

bed conditioning bed

IT-services PC

fleet management vehicle

hygiene advice analysis

maintenance of med. equip.

value

cooling service kWh

broadcasting services order related allocation:

office supplies caretaker services repro services mail services removal services Introduction

Posed Problem

Methodology

Results

Conclusions

(19)

Accounting structure Accounting structure

Introduction

Posed Problem

Methodology

Results

(20)

Data collection Data collection

not yet returned data: 17

returned data: 22 56,4%

43,6%

25 14

64,1%

35,9%

34 18

65,4%

34,6%

41 11

78,8%

21,2%

12

personnel data product quantities cost data

13 11

10 9

8 7

6 5

4 3

2 1

hospital

space data

Introduction

Posed Problem

Methodology

Results

Conclusions

(21)

Space as a product Space as a product

The costs for provision of a square meter net floor area in a hospital amount to 30,-€

per month without

consideration of initial investment!

HNF

1 m

1 m

Introduction

Posed Problem

Methodology

Results

(22)

Product benchmarking – space costs Product benchmarking – space costs

cost benchmarking m²

30,07 €

2 3 4 5 7 8 9 10 11 12 13

Krankenhaus

Euro per m² net floor area and month

base rent cleaning building maintenance

technical maintenance outside facitlities operation

security pest control average

Introduction

Posed Problem

Methodology

Results

Conclusions

(23)

Calculation of utilisation related space price Calculation of utilisation related space price

6000 m² HNF 6

HNF 5 HNF 4 HNF 3 HNF 2 HNF 1

200 m² 500 m² 1000 m² 1000 m² 250 m²

space DIN 277

152,3 59,6 39,2 85,3 59,6 26,1 multiplied by points per m²

S 1.096.745 913.800 11.920 19.600 85.300 59.600 6.525 points

2,735 € point value HNF 4

HNF 3 HNF 2 HNF 1

8,94 € 19,44 € 13,60 € 5,95 € price per m²

and month

Total costs divided by total

points 39,2

85,3 59,6 26,1 Introduction

Posed Problem

Methodology

Results

(24)

Differentiated space price Differentiated space price

Differentiated space price

A B C D E F

hospital

cost per m² and month

DIN 1 DIN 2 DIN 3 DIN 4 DIN 5 DIN 6

Introduction

Posed Problem

Methodology

Results

Conclusions

(25)

Quantity based products Quantity based products

Distribution of costs for quantity based products

21%

18%

10% 13%

8%

8%

5%

4% 3% 3% 3% 4%

catering cleaning

maintenance of med. equipment heating supply laundry services power supply

IT services water supply

Introduction

Posed Problem

Methodology

Results

(26)

Conclusions

Conclusions

(27)

Refinancing though the core process Refinancing though the core process

Introduction

Posed Problem

Methodology

Results

(28)

Conclusions (I) Conclusions (I)

• Space is the main cost factor regarding non core processes in hospitals

• Also for products better to be allocated on a

quantity basis, space can be used as a simplified first step for allocation

• Provided space for the core process is a valuable asset to be handled in a professional manner

Introduction

Posed Problem

Methodology

Results

Conclusions

(29)

Conclusions (II) Conclusions (II)

The implementation of the allocation system

together with the logging of allocation bases enables the consumer of FM services to influence FM costs by modifying the service quantity. Therewith three effects should be accessible:

• Reduction of costs through conscious use of resources

• More comprehension for FM costs through increased transparency

• Incentive for service optimisation through better

Introduction

Posed Problem

Methodology

Results

(30)

Contact Contact

University of Karlsruhe (TH) University of Karlsruhe (TH) Facility Management (TMB) Facility Management (TMB) Univ.-Prof. Dr.-Ing. Kunibert

Univ.-Prof. Dr.-Ing. Kunibert Lennerts Lennerts Dipl.-Ing. Jochen Abel

Dipl.-Ing. Jochen Abel

Am Fasanengarten Geb. 50.31 Am Fasanengarten Geb. 50.31

D-76128 Karlsruhe D-76128 Karlsruhe

phone: +49-(0)721-608 8227

fax: +49-(0)721-608 4351

email: OPIK@uni-karlsruhe.de

url: www.facility-management.uni-karlsruhe.de

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