9:00-10:30 Françoise Darses and Pascal Salembier An introduction to Francophone Ergonomics 11:00- 12:00 Kari Kuutti, Carla Simone and Ilaria Redaelli
Short presentations 13:00-14:00 Liam Bannon
Crossing Boundaries: Taking Heterogeneity Seriously in CSCW 14:00-15:00 Identifying the main conceptual issues
15:30-17:00 Planning of follow-up activities
Organizers
Françoise Darses is a cognitive ergonomist. She is now the head of the unit
‘Security and risk management’ of the French Armed Forces Biomedical Research Institute. Her research is about collective decision making in operational military activities, as for instance submarine crew collaboration or war wounded management. In these situations, the issue of cooperation, either human-human or human(s)-machine(s), is at the core of the operators’ performance and safety.
Françoise is full Professor in Paris Sud University. She was the head of the Master course of ergonomics and she previously taught in an engineering school (CNAM – Arts and Crafts National Conservatory). Her previous research aimed at investigating the cognitive processes underlying designers' activities in industrial settings and specifying either tools or methodologies that meet the designers’ cognitive needs and increase the efficiency of the design process (mechanical engineering, architecture, information systems design).
These empirical studies, conducted in pluridisciplinary research teams, play a part in specifying work devices and especially computational tools for cooperative design.
Pascal Salembier is a tenured Professor of Cognitive Ergonomics & Interaction Design at the University of Technology of Troyes. He heads the TechCICO pluridisciplinary research team at the Charles Delaunay Institute (UMR 6249 CNRS).
Pascal Salembier was formerly trained as an experimental cognitive psychologist at the University Paris V Sorbonne. He received additional training in neurosciences and artificial intelligence. He obtained a PhD in ergonomics from the Conservatoire National des Arts et Métiers in Paris. He received an Habilitation degree at the University of Nancy 2 (France).
He is a member of the editorial advisory board of Computer Supported Cooperative Work: The Journal of Collaborative Computing. In 2003, he participated in the creation of the e-review Activités (http://www.activites.org).
He is a member of the COOP conference steering committee.
He is one of the founding members of the EUSSET networked organizational forum (http://www.eusset.eu/). He is the co-editor of a volume on European developments in collaborative design published in 2010 in Springer CSCW Series.
His research interests lie primarily in the area of Computer Supported Cooperative Work, Human Computer Interaction, and Experience Design.
Pascal Salembier has worked in different work settings and studied various
activities from NPP supervision to air-traffic control and contemporary music composition. He also studied energy management strategies performed by families in domestic settings and collective interaction between visitors in the context of the (re)design of a natural history museum.
Kjeld Schmidt is Professor of Work, Organization, and Technology at Copenhagen Business School. He was in 2007 awarded the honorary title of dr.scient.soc. Schmidt is the Editor-in-Chief of Computer Supported Cooperative Work: The Journal of Collaborative Computing (since 1992).
Initially a software programmer (1965-72), Kjeld Schmidt studied sociology at the University of Copenhagen, Denmark, and obtained his MSc degree in sociology from the University of Lund, Sweden, in 1974. At that time his research focused on processes of socio-economic transformation, but in 1985 he decided to devote his efforts and energies to the — then emerging — area of Computer- Supported Cooperative Work (CSCW), initially working as a researcher in private industry but from 1989 at Risø National Laboratory. From 1998, he has held faculty positions at universities in the Copenhagen area.
His main scholarly contributions to the field of CSCW are centered on what can be termed its conceptual foundations. That is, he has contributed to making
‘cooperative work’ a researchable phenomenon, by delineating it as something that can be investigated systematically, as a category of work practice, distinct from organizational and socio-economic forms. This has opened a research strategy of focusing on coordinative practices, their methods and techniques (e.g., Schmidt and Bannon, 1992). These early contributions are widely cited and have played an important role in defining the field of CSCW. Kjeld Schmidt has later made recognized conceptual contributions to the development of technologies that will enable ordinary workers to express and execute coordinative protocols such as workflows and classification schemes in a fully distributed and flexible manner (e.g., Schmidt and Simone, 1996; Schmidt and Wagner, 2004). In pursuing these issues he has been working in an interdisciplinary fashion, bridging from sociology to computer science and encompassing activities as diverse as ethnographic studies, conceptual work, and development of demonstrator prototypes of CSCW applications and architectures of CSCW environments. He has recently published a book that argues for a re- conceptualization of CSCW (2011).
Ina Wagner has made a transition from physics (she holds a PhD in nuclear physics) to anchoring her research in CSCW (Computer Supported Cooperative Work) and PD (Participatory Design). Until September 2011 she was Head of the Institute for Technology Assessment and Design, Vienna University of Technology where she offered a variety of interdisciplinary courses for students of computer science. She currently holds an Adjunct Professor position at the University of Oslo and an Associate position at Sydney University of Technology. At the University of Technology in Vienna she has built up a unique
interdisciplinary research unit, bringing together expertise in sociology, ethnography, psychology, and computer science for the study of work practices and organizations, as well as the design of supporting technologies. She is a leading European academic in the field of work and technology. In 2011 she was awarded the Woman’s Prize of the City of Vienna and in 2012 the ‘Gabriele Possanner Staatspreis 2011′.
She was among the first to bring health care to the attention of CSCW research, with a monograph ‘Das computerisierte Krankenhaus’ (1991), followed by a series of projects and peer reviewed journal papers on nursing and computer technologies (based on field studies in Austria and France); on time planning in a surgical clinic; on the introduction of PACS (digital imaging and archiving technologies) in radiology (with a focus on spatial relationships in work settings);
and, more recently, on the variations of work practices and artefacts in several oncology clinics in Austria, with a view onto understanding the tensions between local work practices and global concerns. Ina Wagner has made salient contributions to the understanding of architectural practice, based on twelve years of fieldwork, where she studied architecture in ‘real settings’ (in contrast to the mostly cognitively oriented studies, based on lab experiments, in the field of
‘design studies’), with a focus on collaborative practices and on artefacts, their persuasive nature, their materiality, as well as their representational and coordinative functions.